Returns / Exchanges
We hope you and your dog(s) are thrilled with your purchase from Designed for Dogs. However, if for any reason you wish to return or exchange any items please contact us within 14 days of purchase.
Items must be returned in new & unused condition. Items that show any signs of wear or soiling (i.e. have dog hairs on) will not be accepted and no refund will be given.
Please note that you are responsible for returning the item to us; we suggest using a tracked service with Royal Mail for small items and a courier for large, heavy or valuable items.
Personalised, Bespoke and Made-To-Measure items cannot be returned or exchanged.
If you have received an item that is be faulty please contact us and we will arrange for item to be returned and will either replace or refund the item.